I want you to be happy with your Smirkshop purchase! Smirkshop is dedicated to providing you with the best quality and customer support from the time of purchase to the time that you receive your order!

I will work together with you on any issues or concerns that you may have with your order.

Since Smirkshop products are made on demand specifically for you,
right now we do not offer exchanges or returns if something simply does not fit. It's very important to read the sizing guides for each item and
the sizing recommendations of each product before purchasing.

There are other types of items that I cannot refund or exchange as they are outside of the Smirkshop return policy and you can find those below.

Smirkshop will not process returns, cancellations, refunds, or exchanges for the following:

  • Products that have been worn, emit an odor, and/or are not in their original condition.
  • Orders which have been delivered for longer than a 15-day period.
  • Several types of goods are exempt from being returned: we do not accept products that are intimate or sanitary goods, like swimwear

There are certain situations where only partial refunds are granted. This may include but is not limited to: any item not in its original condition, and items that are damaged or missing parts for reasons not due to our error. Please email us at help.smirkshop@gmail.com and we would be happy to assist you with any questions that you have. 

 

Shipping:

To send back your authorized return you should mail your product to:

Smirkshop c/o Summer Violett
762 Dennis Dr.
Fenton, MO 63026

 

Please allow up to 7 business days to process your return/exchange. 

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